Customer Support

Customer Support

At LIFT THE EARTH we want every part of your experience — from browsing to unboxing — to be simple and stress-free. If you need a hand, our team is here for you.

How to reach us

Support hours
Monday – Friday: 9:00 AM – 5:00 PM (AT)
Weekends: 11:00 AM – 4:00 PM (AT)
We aim to respond to every enquiry within 24 hours on business days.

Quick answers

Many common questions about delivery, tracking, returns and payments are answered right away on these pages:

Returns & damaged items

You can request a return within 30 days of delivery, provided the item is unused and in its original packaging. If your order arrives damaged, contact us within 48 hours with your order number and a few clear photos and we will arrange a replacement or refund.

Company details

LIFT THE EARTH is operated by Berudo Group Spain S.L.
Registered address: Avenida Ricardo Soriano 29, 29601 Marbella, Málaga, Spain
VAT: ESB70974340