Shipping policy
At LIFT THE EARTH, we're proud to serve customers across Canada with reliable and efficient shipping. Please read below for everything you need to know about how we ship your table lamps.
1. General Shipping Information
We currently ship throughout Canada, to all provinces and territories.
Shipping options, costs, and delivery times may vary depending on your location and the size/weight of your order. Deliveries to remote and northern communities may take longer than the estimates below.
2. Processing Time
Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and statutory holidays.
During peak seasons or promotional events, processing times may be slightly longer. We'll keep you informed of any delays.
3. Shipping Rates
Free Shipping – We offer free shipping on all orders, with no minimum purchase.
4. Estimated Delivery Times
Here's what to expect once your order is processed:
- Processing Time: 2–3 business days (Monday to Friday)
- Transit Time: 4–9 business days (Monday to Friday)
- Total Delivery Time: 6–12 business days
- Order Cutoff Time: 6:00 PM
- Time Zone: (AT) Atlantic Time – Halifax
Please note: Delivery times are estimates and may be affected by carrier delays, customs clearance or extreme weather conditions.
5. Duties, Taxes and Customs
All applicable Canadian sales taxes (GST/HST/PST/QST) are calculated and displayed at checkout based on your shipping province. Where an order is shipped from outside Canada, any import duties or customs handling fees are covered by us unless explicitly stated otherwise at checkout — you will not be asked to pay additional charges on delivery.
6. Shipping Restrictions
We do not ship to PO Box addresses, military addresses (APO/FPO/DPO) or restricted areas. Certain items may be subject to shipping restrictions depending on Canadian regulations or carrier restrictions.
7. Failed Delivery or Returned Packages
In the event of failed delivery attempts, incorrect address information or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.
8. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately by email at info@lifttheearth.com. We will work with the carrier to investigate the problem and find a solution as soon as possible.
9. Shipping Policy Updates
We may update our shipping policy from time to time to meet Google Shopping Ads requirements or to improve our service. The latest version will always be available on this page.
10. Contact Information
Store name: LIFT THE EARTH
Website: https://lifttheearth.com
Company name: Berudo Group Spain S.L.
Company Address: Avenida Ricardo Soriano 29, 29601 Marbella, Málaga, Spain
Warehouse Address: 1490 Lindsey Pl, Delta, BC V3M 6V1, Canada
VAT number: ESB70974340
Company registration number: B70974340
Phone: +1 416 244 4091
Email: info@lifttheearth.com
Monday to Friday | 09:00 – 17:00 (AT)
Weekends | 11:00 – 16:00 (AT)
We aim to respond to your inquiries within 24 hours.