Shipping policy

Where we ship
We ship to all 50 US states. Orders to Alaska, Hawaii and US territories are accepted; shipping cost and delivery time for those addresses are calculated at checkout.

We do not currently ship outside the United States.

What it costs
Shipping is free on orders of $50 or more. Below $50 it is a flat $5.95. Both rates include tracking. Your exact shipping cost is shown at checkout before payment — nothing is added afterwards.

How long it takes
Orders are processed within 1–2 business days. Once shipped, delivery typically takes 3–7 business days depending on your address. Business days are Monday to Friday, excluding federal holidays.

Orders placed on a weekend or holiday begin processing the next business day. During sale periods processing may take an additional day; if that applies to your order we will say so at checkout.

Tracking
Every order is tracked. You will receive an email with a tracking link when your order ships. Tracking can take up to 24 hours to show its first scan — this is normal and does not mean anything has gone wrong.

If your order does not arrive
If tracking has not updated for three business days, email us at [STORE EMAIL] with your order number. We will open the carrier investigation ourselves. If your order is confirmed lost in transit, you choose: a replacement at no cost, or a full refund.

Incorrect addresses
We ship to the address entered at checkout. If the address was entered incorrectly, contact us within 2 hours of ordering and we will correct it if the order has not yet been processed. Once shipped, a package returned to us due to an incorrect address can be reshipped at your cost, or refunded minus the original shipping.